Job Field Care Supervisor -Market Harborough Full TIme

Job Description

All of our team are genuinely kind and caring people. We match carers with clients based on any similar interests or hobbies and introduce care staff to clients to make the first visit as enjoyable as possible. Here is more information about the Field Care Supervisor role.

• Establish client care routines and conduct Care Professional introductions to lead the team.

• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.

• Support care consultations, service reviews and completing client support plans.

• Conduct staff supervisions and client QA’s.

• Create, update and audit client care plans and assist with digital care planning.

• Maintain accurate client and Care Professional records on Home Instead software

• Carry out client reviews and action these accordingly.

• Support and mentor Care Professionals.

• Provide support to the Client Experience team.

• Maintain regular contact with clients and Care Professionals.

• Any other duties as directed by your line manager.

• Participate in on-call duties rota as agreed in advance.

• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.